Account Deletion Policy

Steps to Delete Your Account

You can permanently delete your account directly inside the app:

  1. Open the app and log in
  2. Go to Settings
  3. Tap Delete Account
  4. Enter your account password to confirm
  5. Tap Delete to finalize
Settings Page Screenshot

Settings Page

Delete Account Page Screenshot

Delete Account Page

Important: Once confirmed, your account and personal data will be permanently deleted.

What Happens When You Delete Your Account

Data That Will Be Deleted:

  • Profile information
  • Username & display name
  • Profile photo
  • Posts, comments, and social interactions
  • Messages
  • Followers and following associations
  • Device identifiers
  • Any analytics tied to your user record

Data That May Be Temporarily Retained:

(only when required for legal, fraud-prevention, or security reasons)

  • Transaction history (if financial activity exists)
  • Audit logs (max 30 days)

After this period, these are also permanently removed.

Data Retention Timeline

  • Standard user data: deleted immediately
  • Security & legal-required data: deleted within 30 days

Account Recovery

After deletion, accounts cannot be recovered.

Users must register again as a new user.

Support

If you need help deleting your account or have privacy/data questions, contact:

support@connectinc.app

Legal Notice

Account deletion is governed by our Terms of Service and Privacy Policy. By deleting your account, you acknowledge that:

  • The deletion is permanent and irreversible
  • Some data may be retained for legal compliance as outlined above
  • You will lose access to all premium features and subscriptions
  • Any pending transactions or disputes must be resolved before deletion

For more information about data handling, please review our Privacy Policy and Terms of Service.